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Shipping Policy

GENERAL
Thank you for choosing to shop with us at Mulleyn. We understand that reliable and efficient shipping is a top priority for our customers, and at Mulleyn, we are committed to providing you with the best shipping experience possible. To ensure that you are aware of our policies and procedures, we have provided below a summary of our shipping policy.
Regardless of the effort we put in to meet all delivery deadlines, we do not warrant the delays may not happen because of road works, accidents on motorways, bad weather or any other force majeure event. However, we will keep you updated as much as we can, and you should be able to track your parcel’s progress.
SHIPPING
We currently only operate in the United Kingdom (UK) only, and we offer free shipping for all orders. The delivery timeframe for each order will vary depending on the specific item(s) purchased. We provide detailed information about the estimated shipping time on each product page, allowing customers to make an informed decision.
We understand the importance of prompt delivery, and we strive to ship items as quickly as possible. Some items are readily available and can be shipped immediately, while others may require additional processing time before they are ready for shipment, hence it may take up to 4-6 weeks.
We require a physical address for all orders. We are not responsible for any delays caused by incorrect or incomplete shipping information provided by the customer.
Please Note: Processing and Delivery Time may be extended if we are experiencing a high volume of orders.

DOOR-TO-DOOR DELIVERY
We offer door-to-door delivery service for all orders, ensuring convenience and ease for our customers. Our delivery process is designed to bring your items directly to your designated delivery address.
Please note that our delivery service covers transportation to your specified delivery address only. Our delivery personnel are not responsible for unpacking, assembly, or placement of the items within your premises.
ORDER TRACKING
Once your order has been shipped, we will provide you with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.
CONTACT US
After reviewing this policy, if you have any additional questions, concerning this Shipping policy, please contact us by sending an email to Info@mulleyn.co.uk by adding the word “Shipping” in the subject line.
Last Updated: June 7, 2023.

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Shipping Policy